Insurance and Safety at Go Broom

Go Broom is committed to delivering safe, reliable property care services while maintaining the highest standards of insurance protection and workplace safety. This Insurance and Safety page describes how GoBroom manages public liability insurance, staff development, personal protective equipment (PPE) and the risk assessment process to keep clients, staff and third parties protected. Our approach combines documented policies, regular training cycles and practical on-site controls to reduce hazards and ensure compliance with industry expectations.

We take public liability seriously, recognising that comprehensive cover is central to responsible service delivery. Go Broom maintains robust liability insurance tailored to the scale and nature of our operations. That coverage protects customers and the general public against accidental damage or injury caused by our activities, and it empowers our teams to perform work with confidence and accountability.

Public liability insurance at GoBroom is subject to regular review. Policy limits are set to reflect the scope of work we undertake, including on-site cleaning, external maintenance and equipment use. Our insurance includes legal expense coverage, and claims procedures are clearly defined so that any incident is promptly investigated, recorded and resolved. We partner with underwriters who understand property services, ensuring the policy terms support practical remediation and client reassurance.

Staff Training and Competence

Go Broom safety begins with people. Every employee receives structured induction training covering company policies, emergency procedures, manual handling, safe use of equipment and customer interaction standards. Beyond induction, staff undergo refresher programmes and competency assessments at scheduled intervals. Training records are maintained for each team member to demonstrate ongoing professional development and operational readiness.

We believe in a blended approach to learning: practical workshops, on-the-job coaching and digital modules that reinforce legislative awareness and safe working practice. Supervisors conduct periodic toolbox talks that focus on seasonal risks, special projects and lessons learned from near-misses. These short, targeted sessions help embed safety culture and keep everyone aligned with the expectations of Go Broom insurance policies and site-specific controls.

Competency checks are performed before staff operate machinery or carry out high-risk tasks. Our recruitment process screens for experience and attitude towards safety, and mandatory refresher certifications ensure that staff competence is current. This focus on capability reduces the likelihood of incidents that could lead to claims under our public liability insurance or expose clients to harm.

Personal Protective Equipment (PPE) and Safe Work Controls

Personal protective equipment is supplied and maintained by Go Broom as part of our standard health and safety provisions. Items include hi-visibility clothing, protective gloves, eye protection, sturdy footwear and task-specific gear such as respiratory masks where required. PPE selection follows a hierarchy of controls: where elimination or substitution of hazards isn’t possible, engineering and administrative controls are applied first, with PPE used as the final layer of defence.

All PPE issued is matched to identified hazards and replaced or inspected on a routine schedule. Staff are trained in correct fitting, use and storage of equipment to prevent degradation and ensure effectiveness. We also maintain spare PPE on vehicles and at depots so that supplies are available for extended jobs or emergency requirements.

The Go Broom approach to safety includes visible signage, clear exclusion zones during work, and consistent communication with occupants and site managers. When tasks may affect third parties, we provide notifications and, where necessary, temporary protective measures to minimise risk and support a safe environment throughout the duration of the work.

Risk Assessment Process

The risk assessment and method statement process is central to how we plan and execute every job. Go Broom carries out pre-work assessments that identify hazards, evaluate risk levels and define control measures. For routine visits a standardised checklist is used; for complex or high-risk projects we produce bespoke risk assessments that are reviewed with the client and recorded on our system.

Key stages of our risk assessment process include hazard identification, likelihood and consequence evaluation, determination of control measures, allocation of responsibilities and review timelines. This ensures that each activity has documented mitigations and that staff know exactly how to work safely within the assumptions of our insurance coverage.

When an incident or near-miss occurs, Go Broom performs a root cause analysis and updates the risk register and training materials accordingly. These lessons feed back into staff briefings and operational procedures, creating a continuous improvement loop that strengthens safety and reduces the exposure to incidents that public liability policies respond to.

Reporting and Compliance

We maintain thorough records of inspections, training, PPE issuance and insurance documentation to demonstrate compliance with regulatory expectations and client requirements. Regular internal audits and third-party reviews ensure that our processes remain effective and that Go Broom insurance arrangements continue to match the scale and nature of our operations.

Final note: Go Broom is dedicated to providing services that are safe, professional and responsibly insured. Our combination of adequate public liability insurance, ongoing staff training, properly managed PPE and a rigorous risk assessment process creates a dependable framework that protects people, property and reputation.