Terms and Conditions - Go Broom
Welcome to Go Broom. These Terms and Conditions govern your use of our services and website. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By using Go Broom's services, you accept these terms in full. If you disagree with any part of these terms, you must not use our services.
2. Services Provided
Go Broom offers comprehensive cleaning and maintenance services designed to keep your spaces immaculate. Our services include residential and commercial cleaning, specialized deep cleaning, and customized maintenance plans.
2.1 Residential Cleaning
We provide thorough cleaning services for homes, ensuring every room is spotless and sanitized.
2.2 Commercial Cleaning
Our commercial cleaning services cater to businesses of all sizes, maintaining a clean and professional environment.
2.3 Specialized Services
From deep cleaning carpets to sanitizing kitchens, our specialized services address specific cleaning needs.
3. User Responsibilities
- Provide accurate and complete information during service booking.
- Ensure that access to the property is available at the scheduled time.
- Inform us of any specific cleaning requirements or areas of concern.
4. Payment Terms
Payment for services rendered must be completed in full upon completion of the cleaning. We accept various payment methods, including credit cards, debit cards, and online payment platforms.
5. Cancellation Policy
If you need to cancel a scheduled service, please notify us at least 24 hours in advance to avoid any cancellation fees. Cancellations made less than 24 hours before the scheduled time may incur a fee.
6. Refund Policy
We strive to ensure customer satisfaction. If you are not satisfied with our services, please contact us within 24 hours, and we will address your concerns promptly. Refunds are considered on a case-by-case basis.
7. Liability
Go Broom is committed to providing high-quality services. However, we are not liable for any damages or losses resulting from improper use of our services. It is the customer's responsibility to secure valuables and inform our staff of any fragile items.
8. Intellectual Property
All content on the Go Broom website, including text, images, and logos, is the property of Go Broom and is protected by copyright laws. Unauthorized use of this content is prohibited.
9. Privacy Policy
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in our Privacy Policy.
10. Changes to Terms
Go Broom reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Go Broom operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that area.
12. Termination
We reserve the right to terminate or suspend your access to our services at any time, without prior notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of our services.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.
14. Entire Agreement
These Terms and Conditions constitute the entire agreement between you and Go Broom regarding the use of our services, superseding any prior agreements.
15. Contact Information
For any questions or concerns regarding these Terms and Conditions, please refer to our customer support channels.
